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Technical support executive

Trogon Media
Kozhikode, Kerala
Profile
  • ₹12,000 - 20,000 Per Month
  • On Site
  • Full Time
  • 0 - 1 Years

Profile Insights

Skills

  • Respond to customer queries via phone, email, chat, or ticketing systems.
  • Diagnose and troubleshoot technical issues.
  • Patience and empathy when dealing with users.
  • Active listening.
  • Strong communication skills.

Education

  • 12th
  • Graduate

Languages

  • English
  • Hindi
  • Malayalam

Job Details

Pay

  • ₹12000 – ₹20000 Per Month

Job Type

  • Full Time

Job Schedule

  • Day Shift

Location

UL cyber park, Ummalathoor, Kozhikode, Kerala, 673016

Full Job Description

A Technical Support Executive helps customers or employees solve technical problems related to software, hardware, networks, apps, or IT services. They act as the first point of contact when someone faces a technical issue.

Experience

0 - 1 Years

About Company

Trogon Media is an innovative venture by a group of visionary and experienced educators as well as scholars with the intention to utilize the available technological and human resources for the best outcome of the current and future generations. Our education services encompasses to build and nurture holistic learning environment in schools, colleges and homes through the latest programs supported by the real application of the emerging technologies.