Voice process

Grandis Technology
Tamil Nadu

₹15,000 - 20,000 Per Month
On Site
Full Time
Fresher

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Profile Insights

Skills

Excellent verbal communication and clarity
Active listening and comprehension skills
Customer service orientation and problem-solving abilities
Patience and professionalism
Teamwork and collaboration skills

Education

12th

Languages

English
Hindi

Job Details

Pay

₹15000 – ₹20000 Per Month

Job Type

Full Time

Job Schedule

Day Shift

Supplement pay

Performance bonus

Location

Gengu Reddy street,# Egmore Chennai, Near Nehru park metro amd Dasaprakash Bus Stop, Tamil Nadu, 600010

Full Job Description

A Voice Process professional is responsible for handling customer interactions over the phone to provide support, resolve queries, or promote products and services. They communicate with clients in a clear, professional, and friendly manner, addressing questions, troubleshooting issues, and ensuring customer satisfaction. Voice Process employees may work in inbound (receiving calls) or outbound (making calls) roles, depending on the organization’s requirements. They maintain accurate records of calls, follow standard operating procedures, and collaborate with team members to meet performance targets while delivering a positive customer experience.

Experience

Fresher

About Company

Grandis Technology is an education and technical training company that provides professional courses focused on mobile phone and laptop repair technology. The institute offers comprehensive training programs designed to equip students with practical skills in smartphone and chip-level repairing, helping them build successful careers in the mobile technology industry. The training combines theoretical knowledge with hands-on practical experience using modern tools, advanced labs, and industry-standard equipment. Grandis Technology is dedicated to empowering students with expert guidance, experienced faculty, and career-oriented learning that prepares them for real-world technical jobs. The institution also focuses on skill development, innovation, and placement support to help students become certified technicians and succeed in the growing technology sector.

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